AWAKENING POLICIES

Payment Methods

Awakening Mineral Therapies accepts Visa, Mastercard, Discover and American Express. We are happy to take your order over the phone. Call 800-200-6546 during normal business hours, Pacific time.

If you would like to contact us by mail, you may send your correspondence to:
Awakening Mineral Therapies
P.O. Box 777
Canyon, CA 94516

Return Policy

Customer satisfaction is our priority at Awakening Dead Sea Skin Care. We feel confident that we offer the highest-quality Dead Sea skin care products anywhere, and we sincerely hope you feel the same way. If you've purchased one of our Dead Sea skin care products in hopes of supporting a difficult skin problem and would like advice on how best to benefit from the its use, or if you have any other questions at all, please feel free to give us a call and we'll do our best to help. However, if you are not completely satisfied with any of our products, please let us know within 90 days of the purchase date and we'll refund the full purchase price (less shipping costs).

Shipping Information

Products Disclaimer

Awakening Mineral Therapies products are not intended to replace the services of a physician or dermatologist. Our products can assist in maintaining healthy skin only. They are in no way intended to treat or cure any skin condition or skin disease. You should consult a physician in all matters relating to your health, particularly in respect to any symptoms that may require diagnosis or medical attention.

Awakening Mineral Therapies Security and Privacy Policy

Security

We are committed to making sure that our online ordering system is as secure as possible and that your private information is kept secure. In order to make our ordering and customer information secure, Awakening Mineral Therapies has the following security measures in place:

1. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. You will enter the secure portion of our site when you check out of our store. When the order form page loads into your browser (which may take a moment), you will be able to see that you are in a secure, encrypted mode, by noticing that in Internet Explorer a lock icon appears on the status bar and in Netscape the security lock icon on the button bar and on the bottom of the page is now locked. Once in this secure mode, your submissions to our site are encrypted and secure from outside users.

2. Credit Card Information is Stored in Encrypted Form in our Database. All credit card information is stored in an encrypted form on our web host server. This means that even if someone broke into our server's files, they would only see gibberish if they were able to access the credit card fields of data.

3. We always use Secure, Encrypted Server to Access Credit Card Information. We never send a customer's sensitive, credit card information over the web unencrypted. When we receive an automatic email notifying us of your order, we then connect to our server only through a secure internet connection which sends the information in an encrypted form.

4. We never Share Credit Card Information or Personal Information. As part of our shipping process, we do send our warehouse company your name and address information so they can ship your order. We don't share with them your credit card information. Beside this, we don't share your personal information with any company, person or concern. We recognize that this is your private information, and under no circumstance will we ever sell or share your information with another company.

Privacy

Privacy has become an important issue in internet commerce - as it should be. We believe strongly that your personal information is your private information and should remain private. Below you will find the formal statement of our privacy policy. But we think it is important to let you know, without all the technical jargon, that we are committed to keeping your private information completely private. Bottom line - we do not share our customers information with anyone. As part of our shipping process, we do send our warehouse company your name and address information so they can ship your product orders. But other than this use of your personal information, we don't share or sell any of our customers personal and private information with anyone. We recognize that this is your private information, and in no circumstance will we ever sell or share your information with another company. That being said, onto the formal statement of our privacy policy:

Awakening Mineral Therapies Privacy Policy

Awakening Mineral Therapies is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online.

Basic Confidentiality Policy

It is our policy that personal information, such as your name, postal and e-mail address or telephone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to reply to your request or to handle your complaint). For example, when you place an order online, your name, address, and other private information is used only for purposes of fulfilling your order. This information is never given or sold to any 3rd party for any purpose whatsoever and never will be.

All those entering online orders will automatically be added to our mailing list. If at any time you change your mind and would like to add or remove your name from the Awakening Mineral Therapies mailing list, or correct your personal information, please email us through our contact page.

Types of Information collected

Awakening Mineral Therapies collects the following types of information: Name and email address information from those submitting contact forms, and billing information (name, address, phone, email, credit card information, etc) from those placing online orders. Also, our host system does collect anonymous information on our site's visitors. Whenever "sensitive information" (credit card numbers) is transmitted or received, it is done so in an encrypted manner to assure privacy. Awakening Mineral Therapies does not currently process its credit card orders electronically over the net. Instead, all credit card information is processed offline.

No areas on our website condition access on the disclosure of individually identifiable information, such as user-password protected areas.

Awakening Mineral Therapies uses Google Analytics to analyze traffic to this web site. Google Analytics does not create individual profiles for visitors. Unlike some tracking services Google Analytics does not have a database of individual profiles for each visitor. Google Analytics only collects aggregate data. For more information about Google Analytics, please click here.

Prospect Information

Awakening Mineral Therapies does not directly solicit any prospect information (prospect information is information about one person submitted by someone else). The only type of prospect information we collect is, if a customer asks us to email information to someone else or if someone submits a different person as the party who a product is being shipped to. In any event, prospects have the same rights of access and correction as regular visitors to our website. With the possible exception of your own marketing (sending information that a person requested we send to a prospect), prospect information is only be used for the purposes for which it is submitted. Prospect information will NEVER be shared outside the company with any third parties for any purpose. Prospects also have the same level of choice regarding marketing (at least at the time of first contact) as other individuals who actually visit our website. We do not currently market to prospects other than as discussed above.

Access to Information

If at any time you change your mind and would like to add or remove your name from the Awakening Mineral Therapies mailing list, or would like to review or correct your personal information, please contact us with your requested change.

No Release of Information to Third Parties

Personal information will not be released to third parties for any reason. There are no other circumstances under which we will provide or sell personal information to third parties.

No Computer Tracking of Identifiable Information

Our computer is not set up to track, collect or distribute personal information about its visitors. It does recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our sites. In addition, our web sites track information about the visits to our web sites. For example, we compile statistics that show the daily number of visitors to our sites, the daily requests we receive for particular files on our web sites, what search site visitors come from, what search terms are used, and what countries those requests come from. These aggregated statistics are used internally to better provide services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.